Ontario runs the only regulated online gambling market in Canada, and Loki Casino is not part of it. This page is informational: it explains why an offshore operator like Loki falls outside Ontario's framework and points to the regulated alternatives and support resources. It does not carry bonus offers or promo codes for Ontario players, by design.
How Ontario's regulated market works
Since 2022, any operator that wants to offer real-money online casino games to Ontario residents must register with iGaming Ontario (iGO) and hold an operating agreement under the Alcohol and Gaming Commission of Ontario (AGCO). Registered operators appear on a public list, and that registration is what gives players a defined complaint and dispute channel through a provincial regulator. You can check the register directly at iGaming Ontario.
Where Loki stands
Loki is an offshore operator and is not registered with iGaming Ontario. That places Ontario players who use it outside the province's regulated market, without the iGO complaint and dispute path that a registered operator provides.
Loki's own licensing cannot be confirmed at the operator level either. Across review portals it appears variously as Curacao (Hollycorn N.V.), Curacao (Dama N.V. from 2016), Anjouan Gaming Board (Tessera Limited SRL) and an earlier terminated Malta entity, and no licence number is published in any of them. For an Ontario resident, none of those is an iGaming Ontario registration, and none carries the AGCO oversight that the provincial framework was built to provide.
What being outside the regulated market means
The practical difference is recourse. A registered iGO operator answers to the AGCO and has to meet Ontario's responsible-gambling and player-protection standards. An unregistered offshore site does not. That matters against Loki's public record: Trustpilot rates the brand 2.4/5 across 162 reviews, with recurring reports of withdrawals pending for days or weeks on fully verified accounts, and an earlier Loki entity carried a large winnings-confiscation complaint on AskGamblers. Without iGO registration, an Ontario player has no provincial body to escalate a dispute like that to.
| Factor | Registered iGO operator | Loki |
|---|---|---|
| iGaming Ontario registration | Required and verifiable on the public list | Not registered |
| AGCO oversight | Applies | Does not apply |
| Published licence number | Yes | None published for any jurisdiction |
| Dispute path for Ontario players | Through the regulated framework | No provincial recourse |
| Public rating | Varies by operator | Trustpilot 2.4/5 over 162 reviews |
Regulated options and where to get help
If you want to play online in Ontario within the regulated market, the safe path is an operator that appears on the iGaming Ontario public register, checked directly at iGaming Ontario. If gambling is causing harm, free and confidential support is available in Ontario through ConnexOntario, which offers 24/7 help for problem gambling. For background on how these checks are done, see the general FAQ and our main Loki Casino review, and compare how other provinces sit outside a regulated regime on the Alberta page.